To become a customer you must be in the business of reselling plant material. We will need you to become familiar with our Statement of Policy.
Here is what we need:
1. Customer Application
2. Nursery Dealer's Certificate (a copy)
3. Tax-Exempt Form (if you are non-taxable)
Please email us the above documents (or fax: 614-891-1002)
If your company is tax exempt, please print out the above tax exempt form, fill it out and email or fax it back to us at 614-891-1002.
Our Members Area is a password-protected area for our current customers to be able to receive current availability with pricing, order, view/print plant SpecSheets, and more - For more information and to register, click here
Acorn Farms, Inc. operates as a wholesale dealer of nursery stock and goods. We sell only to landscape and horticultural professionals on a pre-approved basis. All persons or companies wishing to purchase from Acorn Farms, Inc. must first make application to become a wholesale customer. Acorn Farms, Inc. will select its customer base, and re-evaluate existing customers in order to protect the integrity of our wholesale business. Please do not send retail customers to buy nursery stock through any person entitled to wholesale prices. If you choose to do so, retail prices will be charged and your wholesale status reviewed.>
We give no warranty, expressed or implied, as to life description, quality, productivity, or any other matter of any nursery stock we sell. It is mutually agreed that our total liability for error, should stock prove untrue to name as labeled, shall be limited upon satisfactory proof, to our replacing free or refunding the purchase price thereof.
Claims for error, rejection, shortages or for any other reason will be considered valid only if made in writing to us within ten (10) days of receiving the material. All sales are final. No material may be returned.
Cash or COMPANY CHECK with pickup, or satisfactory established credit. For customers with credit, open accounts are net 30 days from the date of invoice. A service charge of 2% monthly (24% annually) will be charged on all unpaid accounts after 30 days from date of invoice.
Prices quoted in our catalogue are based upon present market conditions and are subject to change without notice. This list voids all previous lists and quotations.
Online ordering is for Members Area customers in good standing. A Members Area customer is a current customer who has successfully registered with Acorn Farms to become a Members Area customer and has been provided with a valid username and password.
Customers have the option of having their orders pulled. Member customers who select 'yes' to the question 'Order Pulled?' on the online order form may select either 'NEXT DAY' or a future date for pick up. Future date of pick up is subject to one week in advance.
We ask that all pulled orders be picked up by 4:30 pm on the designated date of pick up. There will be a restocking fee of 25% if the order is pre-pulled and not picked up within 5 days from the pick up date specified when the order is placed. If Member customer's order is submitted online by 12:00 pm and requested pick-up date is listed as 'NEXT DAY', Member customer's order can be pulled and placed on the front loading dock for the next day. Any NEXT DAY order submitted AFTER 12:00 pm will be pulled in the order in which it was received.
Member customer will receive an acknowledgement via email or fax with their designated pick up date. If our loading dock reaches maximum capacity, we will notify Member customers in the Members Area. If Member customer has already submitted an online order, Acorn Farms will attempt to alert Member customer via phone, email or fax. Please remember all customers are still required to check in at front sales office before going out with a sales person to either pick out their plant material or retrieve their pulled order off the front loading dock.
The product in our sales yard is for drive-in customers on a cash and carry basis. If you want product from this area, please arrive prepared to take it with you. Tagging material in the sales yard, for even a short time, will not be permitted. Orders to be shipped or picked up at a later date should be coordinated through the office or your sales representative. It is to your benefit and responsibility to provide adequate tarps, ropes and trunk guards to properly secure the load before leaving the nursery. For safety reasons, children and pets are not permitted on the premises.
All plant material 1 1/2 inch caliper and up, and 5 foot in height and up are quoted in wire baskets with burlap. No synthetics are used in balling. All plant material is dug to meet or exceed AAN standards. Dig orders will be dug on a first come first serve basis. Please allow us sufficient time during the busy season to fill your order.
All dig orders are tagged by our staff with the utmost care to meet your needs. If you wish to personally select and tag field material, an additional 10% or $25.00 charge, whichever is greater, will be added. Dig orders can be picked up at our sales yard location only, or arranged for delivery. Container orders can be picked up on an as needed basis. Dig orders not picked up will be restocked and will be subject to a 25% restocking charge. We cannot be responsible for plant material not picked up within (7) seven days after notification.
Any cancellations of orders must be made in writing and must be received prior to plant material being dug or container material pulled. Cancellations will not be accepted after the plant material has been dug. Orders cancelled at this time are subject to 25% restocking charge.
Please note that this site and our print publications are intended as a reference guide and not to be used for availability. Availability of plant material changes seasonally and is subject to change. Heights and widths of listed plants are given only as a reference, as there are many conditional variations which affect growth and ultimate size.